CANCELLATION, NO-SHOW & REFUND POLICY
CANCELLATION & NO-SHOW POLICY​
Last updated: 20 February 2026
We understand that plans change. Please provide at least 24 hours’ notice if you need to cancel or reschedule.
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Late cancellations
Appointments cancelled with less than 24 hours’ notice may result in:
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loss of deposit
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or a cancellation fee
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No-shows
Clients who fail to attend without notice may:
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lose their booking fee
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be required to prepay for future bookings
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Late arrivals
If you arrive late:
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your treatment time may be reduced
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full payment still applies
If you are more than 15 minutes late, your appointment may be cancelled
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Questions about your booking?
📧 samantha@misogirituals.co.uk
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REFUND POLICY
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Last updated: 20 February 2026
Due to the nature of spa and wellness services, refunds are generally not provided once a treatment has been completed.
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Deposits
Deposits are non-refundable but may be transferable with sufficient notice (see Cancellation Policy).
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Products (if applicable)
Unopened retail products may be returned within 14 days with proof of purchase. Opened or used products cannot be returned for hygiene reasons.
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Returns enquiries:
📧 samantha@misogirituals.co.uk