CANCELLATION, NO-SHOW & REFUND POLICY
CANCELLATION & NO-SHOW POLICY
Last updated: 20 February 2026
We understand that plans change. Please provide at least 48 hours’ notice if you need to cancel or reschedule.
Late cancellations
Appointments cancelled with less than 48 hours’ notice will result in the loss of the booking deposit and may incur a cancellation fee.
No-shows
Clients who fail to attend without notice will:
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lose their booking fee
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be required to prepay for future bookings
Late arrivals
If you arrive late:
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your treatment time may be reduced
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full payment still applies
If you are more than 15 minutes late, your appointment may be cancelled
Questions about your booking?
📧 samantha@misogirituals.co.uk
REFUND POLICY
Last updated: 20 February 2026
Due to the nature of spa and wellness services, refunds are not provided once a treatment has been completed.
Deposits
Deposits are non-refundable but may be transferable with sufficient notice (see Cancellation Policy).
Products (if applicable)
Unopened retail products may be returned within 14 days with proof of purchase. Opened or used products cannot be returned for hygiene reasons.
Returns enquiries:
📧 samantha@misogirituals.co.uk